Welcome to "Submit a Request" form. Use this form to report any issues, bugs, defects, requests, etc.
Your request will be received and added to tracking system for further review. We appreciate you taking the time to send us this information. You will receive a confirmation email at the address you provided in your request, with the submitted request ID number.
- Our support team will respond to your request within 4-5 business days - it is free support . All issues will be answered in the order they are received.
- If you want to get an immediate assistance (it is not free of charge service) with a Ticket Resolution Time: 2 business days (EST) please indicate this information in a ticket request and our support team will respond to your request within 1 business day.
If you haven't received the confirmation email even after 5-10 minutes, please try the following:
- Check your SPAM folder, the confirmation email can be wrongly filtered as spam.
- Check your email address for spelling errors, they happen to everyone! Or use another email address and report a problem afresh.
We appreciate you taking the time to send us this information.